In arcades, claw machines are crowd magnets. And understandably so.
Most people have a soft spot for adorable plushies perched in well-lit boxes, just begging to be taken home – like this one kid who decided to crawl into a claw machine to take matters into his own hands. Many also love the thrill of knowing that the toy of their choice could fall into their hands (or out of it) with one skillful move.
But whenever it seems like the prize is sitting precariously close to the exit chute – just one solid grab away from being yours forever – the claw drops the damn toy. This happens again and again, until you’re out of patience or out of coins, or both.
In a TikTok video, Katie Clark @clarkatie who bought a used claw machine found the operating manual inside. It indicated that there's a DIP switch that can be set to change how frequently the claws actually work. It can be set to allow a player to win every time, or as little as one out of fifty times. The default setting is one out of ten times.
Here's what the instruction page looks like:
I found an April 21, 2021 Vice report by Koh Ewe that claimed that claw machines are “100% rigged”, with experts explaining that business owners can manipulate the game to only produce a toy every-so-many tries.
“Hell yeah!” affirmed Umehara Keiji, a Singapore-based content creator who documents his frequent trips to the arcade on his YouTube channel. “Claw machines are 100% rigged in the arcades”.
To be clear, we’re defining “rigged” as claw machines having certain features that make it intentionally harder for players to win.
"Owners can vary the claw strength for when the claw goes up, down, or back above the chute. This makes people feel like they’re on the verge of winning when the toy is close to the chute. But of course, the claw strength would be 'crap at that moment'. That is the dark truth about claw machines”, Umehara who calls himself the Arcade Ninja added.
Meanwhile, another Singapore-based toy catcher known as Claw Coach pointed out another insidious function of claw machines – predetermined win rates or “payouts”. Meaning, they are meant to be programmed such that the cost price of the prizes are fulfilled before issuing a payout, he explained.
Rey Chua, an events manager at a Singapore-based claw machine rental company, told VICE that while there are different types of claw machines, they all pretty much work the same way.
“Whereby the claw only [catches] tightly part of the time and not all the time”, he said. “There [is] some element of skill and luck involved". He added that the difficulty of winning a prize would depend on the requirements of their renters.
Still, Umehara gave the best advice. “If you want to play with the claw machine, just play to have fun. Go in with the mindset of ‘Hey, [even] if I lose, I had fun’”.




















































